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Featured
NPS vs. CSAT: Importance for Brand Growth
Written By
Lidia Palmi
On
August 6, 2025
Customer Experience (CX)
Marketing
Product
Voice of the Customer
WonderInsights
Category
Customer Experience (CX)
Marketing
Product
Voice of the Customer (VoC)
WonderInsights
Make It Or Break It: The Influence of Condom Reviews on Customer Satisfaction
Lidia Palmi
May 13, 2025
Product Discovery is Being Rewritten by ChatGPT. Here’s Why Customer Reviews Matters More Than Ever
Riccardo Osti
May 6, 2025
Versuni Renews Trust in Wonderflow to Bring the Voice of the Consumer Into Every Home
Lamia Marouani
May 1, 2025
From Promise to Practice: How GenAI is Quietly Transforming the Voice of the Customer
Gianluca Ferranti
Apr 28, 2025
Revolutionary R&D from consumer reviews
Lidia Palmi
Apr 21, 2025
Climbing the VoC Maturity Ladder: Transform Your Customer Feedback Strategies
Gianluca Ferranti
Apr 14, 2025
Types of Customer Feedback Analysis
Michele Ruini
Apr 7, 2025
Webinar Takeaways from Haier: Using VoC Insights to Fuel Product Innovation
Gianluca Ferranti
Apr 1, 2025
The importance of customer feedback for eCommerce platforms
Terry Penman
Mar 31, 2025
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