Turn VoC Into Winning Decisions

Wonderflow predictive AI makes sense of all types of customer feedback to help you win big in competitive markets

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Unified VoC analytics help B2C companies extract value from consumer feedback like online reviews, support center records, and NPS

Unified

Aggregate in a single place both private and public customer feedback from different VoC sources

Granular

Get accuracy 50%+ higher than generalist engines of the customer insights market

Predictive

Predict the impact of product/service features on business KPIs such as CSAT, NPS, and Sales

Simple

Designed for the non tech-savvy user and acknowledged as “best in class” for its simplicity

The Voice of the Customer your whole business will want to hear

Wonderflow’s AI-based NLP and predictive technology extract value from voice of the customer data like nobody does

For Customer Experience Management

Track customers' thoughts, get in-depth insights

  • Analyze millions of consumer reviews in a single click using top-notch AI
  • Aggregate in a single place private and public feedback from different sources
  • Make clear recommendations on product improvements
  • Create and deliver product collaterals that customers understand
Read the case study
beko logo

Thanks to Wonderflow we are finally starting to build our products with data

CX researcher, Beko

For Product Management

Make your products stand out from the competition

  • Create requirements for your development team that match what users want
  • Discover what you don’t know about your products and competitors
  • Learn what your customers would change in your products
  • Validate your assumptions with data you can trust
Read the case study
philips logo

We saved nearly half a million euros by focusing improvements on the product performances, as suggested by data

Product Manager, Philips

For Brand Management

Measure brand reputation from the customer point of view

  • Address brand promotion
  • Learn how your brand is perceived compared to the competition
  • Manage and improve your online reputation
  • Stay on top of what is being said about your products
Read the case study
colgate palmolive colpal logo

Compared to market research, from customer feedback you truly learn what people think

Brand Manager, Colgate Palmolive

For Customer Care Management

Cut the costs of your support with AI-enabled feedback analysis

  • Discover issues in advance and reduce customer churn
  • Validate feedback and turn insights into consistent actions
  • Understand at a glance what are the major pain points for your customers
  • Create FAQs and How-to-articles tailored to your customers' needs
Read the case study
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The Wonderboard is like a book you just cannot put down

Care Manager, Kenwood

Frequently asked questions

Still have questions?

If you can't find the answer to your questions here, you can always contact us. Our team will get right on it and will help you find the answers you are looking for.

Contact us

Book a demo with Our VoC experts

Start listening to your customers quickly & easily.

During the meeting you will:

  • Learn how other companies in your industry are leveraging the power of customer feedback
  • See a hands-on demonstration of our NLP and predictive technology
  • Discuss your use cases and the impact of VoC data on your business goals

MENTIONED BY


analyst recognizing wonderflow: omdia ferrestern aragorn research