Wonderflow Blog

decision intelligence

Decision Intelligence · Jun 01, 2023

Decision Intelligence Video: How It Will Boost Your Business

72% of executives say they make more bad decisions than good. Decision intelligence to bridge the gap between data and decision-making. 

sunscreen skin cancer awareness

Cosmetic & Beauty · May 29, 2023

Skin Cancer Awareness Month: Top 5 Sunscreens Based On Customer Feedback Analytics

May is Skin Cancer Awareness Month, highlighting the importance of sun protection in combating the most common type of cancer worldwide. With millions of cases reported annually, research from reputable sources reveals that approximately one in five Americans will develop skin cancer in their lifetime. According to another study, sunscreens having SPF 15 or above with broad-spectrum coverage can reduce the risk of developing skin cancers. At Wonderflow, we have identified top-rated sunscreens that effectively reduce…

smartphone reviews

Consumer Electronics · May 17, 2023

Phone or “Camera”? Key Insights of Smartphone Reviews Analysis

Improve your smartphone product by understanding our analysis of over 200,000 reviews on 170 smartphones sold on Amazon UK, US, and India. 

cultural norms ecommerce reviews

E-commerce · Mar 30, 2023

Can Cultural Norms Influence eCommerce Reviews? A VoC Analysis of 14 Countries

Our Business Intelligence analyzed the Coffee Machines category to understand whether cultural norms affect eCommerce ratings and reviews.

7 Teams That Can Benefit From A Voice of the Customer Software

Voice of the Customer · Mar 17, 2023

7 Teams That Can Benefit From A Voice of the Customer Software

The right voice of the customer software will empower an entire company, not just one department. Learn here the top teams that can benefit!

insurance cx linear

Interview · Mar 07, 2023

Valentina Fanti, Insurance CX Manager, On How To Leverage VoC

Valentina Fanti, Customer Experience Manager at Linear, a leading insurance brand, shares advice on how to use VoC analytics to succeed.

Sentiment Index things gone wrong tgw

Wonderflow's Business Intelligence Research · Feb 23, 2023

A General Guide on Sentiment Index & Things Gone Wrong (TGW)

Without two unique and important KPIs found only within the Wonderboard: Sentiment Index and Things Gone Wrong (TGW), huge enterprise users would not be able to truly understand their customers.

Michael Morkly

Employee Spotlight · Feb 17, 2023

Customer-Centricity Drives Michael Morkly As Our Head of Project Management

In our employee spotlight, meet Michael Morkly, our customer-centric Head of Project Management! Learn his work tips, values, and success!

2023 CX trend

Customer experience · Jan 31, 2023

Top 8 CX Trends in 2023 (And No Shock VoC Analytics Still Tops)

Stay ahead of the curve with our chosen top 8 customer experience (CX) trends in 2023 to optimize your marketing, sales, IT, etc.

wonderflow image

Retail · Jan 04, 2023

What Do Retail Reviews Reveal On Customers’ Price Perception?

We looked at customers' price perception by analyzing est. 5M retail reviews across 19 groceries to help brands understand inflation effects.