Wonderflow Blog
Decision Intelligence · Jun 01, 2023
Decision Intelligence Video: How It Will Boost Your Business
72% of executives say they make more bad decisions than good. Decision intelligence to bridge the gap between data and decision-making.
Cosmetic & Beauty · May 29, 2023
Skin Cancer Awareness Month: Top 5 Sunscreens Based On Customer Feedback Analytics
May is Skin Cancer Awareness Month, highlighting the importance of sun protection in combating the most common type of cancer worldwide. With millions of cases reported annually, research from reputable sources reveals that approximately one in five Americans will develop skin cancer in their lifetime. According to another study, sunscreens having SPF 15 or above with broad-spectrum coverage can reduce the risk of developing skin cancers. At Wonderflow, we have identified top-rated sunscreens that effectively reduce…
Consumer Electronics · May 17, 2023
Phone or “Camera”? Key Insights of Smartphone Reviews Analysis
Improve your smartphone product by understanding our analysis of over 200,000 reviews on 170 smartphones sold on Amazon UK, US, and India.
E-commerce · Mar 30, 2023
Can Cultural Norms Influence eCommerce Reviews? A VoC Analysis of 14 Countries
Our Business Intelligence analyzed the Coffee Machines category to understand whether cultural norms affect eCommerce ratings and reviews.
Voice of the Customer · Mar 17, 2023
7 Teams That Can Benefit From A Voice of the Customer Software
The right voice of the customer software will empower an entire company, not just one department. Learn here the top teams that can benefit!
Interview · Mar 07, 2023
Valentina Fanti, Insurance CX Manager, On How To Leverage VoC
Valentina Fanti, Customer Experience Manager at Linear, a leading insurance brand, shares advice on how to use VoC analytics to succeed.
Wonderflow's Business Intelligence Research · Feb 23, 2023
A General Guide on Sentiment Index & Things Gone Wrong (TGW)
Without two unique and important KPIs found only within the Wonderboard: Sentiment Index and Things Gone Wrong (TGW), huge enterprise users would not be able to truly understand their customers.
Employee Spotlight · Feb 17, 2023
Customer-Centricity Drives Michael Morkly As Our Head of Project Management
In our employee spotlight, meet Michael Morkly, our customer-centric Head of Project Management! Learn his work tips, values, and success!
Customer experience · Jan 31, 2023
Top 8 CX Trends in 2023 (And No Shock VoC Analytics Still Tops)
Stay ahead of the curve with our chosen top 8 customer experience (CX) trends in 2023 to optimize your marketing, sales, IT, etc.
Retail · Jan 04, 2023
What Do Retail Reviews Reveal On Customers’ Price Perception?
We looked at customers' price perception by analyzing est. 5M retail reviews across 19 groceries to help brands understand inflation effects.