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Featured
NPS vs. CSAT: Importance for Brand Growth
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How Tech Giants Harness the Power of Customer Sentiment Analytics
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Harnessing the Power of Customer Feedback: Strategies and Tools for Success
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Why is Sentiment Analysis Important
Ginevra Strambi Ferrini
Brand Strategy 101: How to Really Listen to Your Customers
Nesma Talaat
Deep-Dive into Pet Food: What do Cat & Dog Lovers Prefer?
Claudia Mengasini
What is small data (in just 4 minutes)
Riccardo Osti
The metrics for customer-centric management
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How TV Marketers Can Use Consumer Feedback for Black Friday & Cyber Monday
What is Content Analysis (Document Analysis)?
Riccardo Osti
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