WONDERFLOW UNIFIED VOC ANALYTICS PLATFORM
Make Voice of the Customer valuable for the business
Unify 200+ customer feedback sources into an easy-to-use dashboard and make winning decisions truly based on customer feedback with Wonderflow's unified analytics platform.
In months for your products/services
In data analysis and reporting activities
Customer Care Cost
From the reduction of calls to the increase of FCR
From online to offline marketing activities
A single source of truth
Wonderflow's AI analyzes the Voice of Customers from all over the world, both from your buyers and your competitors.
Aggregate in a single place, both private and public feedback from different sources
Combine all feedback sources into a single system to get a comprehensive analysis
Integrate data from your service, customer experience, and sales solutions
Get access to the world’s largest data lake of indexed consumer reviews
Meet the highest standard of analysis
Wonderflow's unified Voice of the Customer analytics platform has a unique approach to text analysis, combining a team of highly experienced linguistics with top-notch artificial intelligence.
Get an accuracy up to 50%+ higher than other generalist engines on the market
Automate text analysis to uncover customer sentiment, key trends and topics
Detect over 150 topics per product vertical
Up to 100% more granular than generalist engines on the market
Unique predictive capabilities
The world’s first predictive and prescriptive engine based on Voice of the Customer analytics is able to suggest what decisions you should take.
Predict the impact of product features on business KPIs like CSAT
Suggest the most impactful actions to take in order to increase your star rating
Find out what product characteristics are most relevant to your customers
Validate with real market data from Fortune 500 companies
“Best in class” for its simplicity
Anyone in your company, from product managers to CEOs, can be empowered with actionable insights to make impactful decisions.
Used by 10x more users than competitor solutions
Wonderflow is the simplest VoC solution, according to OMDIA
The majority of our users are non-technical
Results are presented in the simplest way inside our dashboard for business users
Customer Experience and Competitor insights as seen by the buyersDownload a sample report
Book a demo with our VoC experts
Start listening to your customers quickly & easily.
During the meeting, you will:
- Learn how other companies in your industry are leveraging the power of customer feedback
- See a hands-on demonstration of our NLP and predictive technology
- Discuss your use cases and the impact of VoC data on your business goals