Make Voice of the Customer valuable for the business


Unify 200+ customer feedback sources into an easy-to-use dashboard and make winning decisions truly based on customer feedback with Wonderflow's unified analytics platform.

  • +100%


    In months for your products/services

  • -90%

    Time Spent

    In data analysis and reporting activities

  • -15%

    Customer Care Cost

    From the reduction of calls to the increase of FCR

  • +100%

    Conversion Rate

    From online to offline marketing activities

wonderflow voc analytics aggregates all your channel

A single source of truth


Wonderflow's AI analyzes the Voice of Customers from all over the world, both from your buyers and your competitors.

  • Aggregate in a single place, both private and public feedback from different sources

  • Combine all feedback sources into a single system to get a comprehensive analysis

  • Integrate data from your service, customer experience, and sales solutions

  • Get access to the world’s largest data lake of indexed consumer reviews

wonderflow voc analytics ensures the quality of your products

Meet the highest standard of analysis


Wonderflow's unified Voice of the Customer analytics platform has a unique approach to text analysis, combining a team of highly experienced linguistics with top-notch artificial intelligence.

  • Get an accuracy up to 50%+ higher than other generalist engines on the market

  • Automate text analysis to uncover customer sentiment, key trends and topics

  • Detect over 150 topics per product vertical

  • Up to 100% more granular than generalist engines on the market

ratings & reviews - wonderflow voc analytics can help you predict trends

Unique predictive capabilities


The world’s first predictive and prescriptive engine based on Voice of the Customer analytics is able to suggest what decisions you should take.

  • Predict the impact of product features on business KPIs like CSAT

  • Suggest the most impactful actions to take in order to increase your star rating

  • Find out what product characteristics are most relevant to your customers

  • Validate with real market data from Fortune 500 companies

wonderflow voc analytics is simple

“Best in class” for its simplicity


Anyone in your company, from product managers to CEOs, can be empowered with actionable insights to make impactful decisions.

  • Used by 10x more users than competitor solutions

  • Wonderflow is the simplest VoC solution, according to OMDIA

  • The majority of our users are non-technical

  • Results are presented in the simplest way inside our dashboard for business users

Customer Experience and Competitor insights as seen by the buyers

Download a sample report
voc analytics reviews with annotated sentiment index

Start listening to your customers quickly & easily.

Book a demo with our VoC experts — During the meeting, you will:

  • Learn how other companies in your industry are leveraging the power of customer feedback

  • See a hands-on demonstration of our NLP and predictive technology

  • Discuss your use cases and the impact of VoC data on your business goals