Discover old to new trends in beauty and personal care using Wonderflow's predictive superpowers. Get a 99% accurate analysis of the competitive landscape, across 200+ online channels, to increase scores, ratings, loyalty, and smiles.
Wonderflow collects and unifies unstructured and structured feedback from 200+ internal and public sources.
A unique analysis process unveils actionable insights to find out what people care about. Powerful AI highlights the most impactful improvements.
Empower impactful decision-making with actionable insights, available in the most accessible dashboard in the market.
From "clumpy" mascara to "stinky" body lotions, negative customer feedback can significantly hurt your sales. Wonderflow helps brands prevent setbacks by monitoring the 'hates' and 'loves' of your products. You will always be informed ahead of time.
Download the Skin Care reportWonderflow's public-data-collection engine collects reviews from hundreds of online channels with 99% accuracy. It then prepares the data for any analysis, thanks to its 6-level cleaning and deduplication processes.
71% of consumers check reviews before purchase
64% of consumers check mobile reviews while shopping
84% of consumers trust a review as a recommendation
"Through the Woderboard, we were able to discover insights hiding in plain sight. Wonderflow helped us see patterns and connect the dots that drove new streams of work for innovation and execution."
The Wonderboard analyzes any kind of customer feedback, sourced from hundreds of channels and SKUs in any country. All that data is presented in the simplest way. That is why more non-tech professionals come to us than our competitors.
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Compare your brand to other market leaders to see where it is positioned and where it might be going. Learn whether to stop, pause, backtrack, or continue your plans. Easily compare thousands of products in just a few clicks.
Learn MoreThe rise of new technologies is changing the way we do market research. Old methods such as focus groups are about to fade away, paving the way for faster, cheaper, and more accurate research tools.
Learn MoreYes, they are. Wonderflow extracts insights from your competitors' public data, too. If a competitor's public feedback is not currently in our feedback data lake, you can request it, and it shall be added.
Well, it is our specialty. We have the most granular and high-performing ontologies for your industry. They're ready to be used without any manual configuration needed on your side.
Rating and reviews are our bread and butter. We can collect public feedback data with the highest accuracy on the market from hundreds of online sources. Thanks to our indexing technology, we can associate each feedback at SKU/EAN level. Our cleansing/deduplication software cuts down an average of 20%+ errors in the analysis.
By design, Wonderflow can integrate all pre-existing feedback solutions (like Medallia, Sprinklr, Salesforce, Bazaarvoice, etc.) that your company uses to manage customer feedback. Wonderflow can eventually set up custom integration (both in and out) using API.
If you want to make decisions with data, you need data you can trust. The measure of trust from your analytics providers is the quality of data they provide.
Having VoC silos often involves many different business providers to manage specific touchpoints (e.g., one for social, one for support center, customer reviews, etc.). However, when you try to share insights throughout the whole organization, it can prevent some department members from understanding a certain language of those original insights shared.
If you can't find the answer to your questions here, you can always contact us. Our team will get right on it and will help you find the answers you are looking for.
Book a demo with our VoC experts — During the meeting, you will:
Learn how other companies in your industry are leveraging the power of customer feedback
See a hands-on demonstration of our NLP and predictive technology
Discuss your use cases and the impact of VoC data on your business goals
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