Omdia on Wonderflow: Best Self-Service Solution for Business Users

“Wonderflow provides an intuitive and frictionless end-to-end approach designed for the business user.”

– Omdia

 

The Omdia Market Radar: AI-enabled Experience Management Platforms report recognizes Wonderflow as the ‘Best Self-Service Solution for Business Users.’ Among the nine global vendors assessed by Omdia in this analysis, Wonderflow was the only company with the highest recognition in the category Self-Service for Business and Technical Users Criterion.

 

Omdia view:

Advanced EXM platforms are increasingly seen as vital sensing mechanisms that fulfill several critical and connected purposes.

• Help enterprises fine-tune operations and processes
• Eliminate friction for employees so that they may enhance their abilities and deliver a consistently positive customer experience
• Gain a deeper understanding of customers’ expectations and feelings toward the company and its brands
• Reinforce and foster a customer-centric culture

Want to know more about why you should put Wonderflow on your radar? Download the free Omdia report now!