Turn Customer Feedback into Business Value

The customer has never been more right as we delve further into a customer-centric future. In this webinar, we share how AI has allowed brands to make customer feedback more valuable to achieve critical KPIs. You, particularly analysts and product marketers, can learn three key takeaways:

What to expect

  • Common issues related to extracting value from customer feedback

  • How to transform unstructured data into valuable insights

  • "Hot" emerging VoC technologies in the future of CX

About this Webinar

Other info


Customer feedback, Voc, Business value

Who spoke

Lidia Palmi

Head of Business Intelligence at Wonderflow

Christopher Greco

Product Marketer at Wonderflow