Increase sales from contact center data analytics
Did you know customer contact centers (CCC) can help to generate more sales than most managers give them credit for? Instead of seeming like “another company cost”? All thanks to advancements in qualitative analysis of customer care data! In this webinar, particularly for call center directors.
What to expect
How Voice of the Customer (VoC) analytics is used to collect and analyze CCC data
How to increasing your product ratings and sales