Increase sales from contact center data analytics

Did you know customer contact centers (CCC) can help to generate more sales than most managers give them credit for? Instead of seeming like “another company cost”? All thanks to advancements in qualitative analysis of customer care data! In this webinar, particularly for call center directors.

What to expect

  • How Voice of the Customer (VoC) analytics is used to collect and analyze CCC data

  • How to increasing your product ratings and sales

About this Webinar

Other info


Contact centers, CCC, Customer care data

Who spoke

Riccardo Osti

CEO at Wonderflow

Matteo Bedin

CTO at Wonderflow