The key driver of satisfaction for Hair Masks is Softness
Millions of product reviews are written every day. Wonderflow is the simplest AI-based solution to analyze them. So, that's why we even use it to create the Voice of the Customer (VoC) - Hair Care products report.
What stands out about hair care products?
Most customers review their purchase, giving out not only feedback but often suggestions. The majority of analytics software misses out on these, but Wonderflow helps you tap into them with absolute ease. You can see several examples in the "VoC: Hair Care products" report.
The most relevant customer satisfaction drivers for Hair Care products are:
- Generic Performances
The most relevant customer dissatisfaction drivers for Hair Care products are:
- Generic Performances
382.000 ratings and reviews, 1.200 products, 1 Customer Insights Report
For the hair care products report, we scraped, cleaned, and processed 382.000 ratings and reviews from Amazon.com, covering 1.200 products. We can do even better for customized dashboards, constantly increasing to 200+ currently-supported channels.
Wonderflow public data collection engine collects reviews from hundreds of web channels with 99% accuracy. It readies the data for any analysis, thanks to its 6-level cleaning and deduplication process.
Did you know that a higher rating equals higher revenue?
With Wonderflow's Artificial Intelligence, you can easily find hundreds of different topics mentioned by your customers. The prescriptive and predictive engines can then find out what product characteristics are most relevant to increasing your star rating. Did you know that 69% of customers give a 5 stars rating?
Wonderflow's Artificial Intelligence has been tailored specifically for the hair care industry and delivers the most accurate topic-detection and best solutions on the market.
Customer Experience and Competitor insights as seen by the buyers
Customers don't only talk about you, but also about your competitors, too. Wonderflow can show you not only what they are saying about your products, but you can easily access insights into your competitors' lineups and gain an extra advantage.
The Wonderboard has been recognized as the easiest-to-use CX analytics dashboard and can help you save hundreds of hours in manual search for insights on customer reviews. If you want to see it in action, request a demo.
Get the Voice of the Customer Hair Care VoC products report
The Hair Care products VoC report aims to provide insights into what consumers are looking for when buying hair care products. Download this report and learn:
- Key facts and figures on the best-selling hair care brands on Amazon.com
- Your product's positive features and its areas of improvements
- Strengths and weaknesses of the major market players