5-star reviews should be your digital ambition

On average, an improvement in a product review rating by one star can lead to an increase in revenue of 5 to 9%. This means that having tools to understand and analyze the voice of the consumer is essential to build a competitive advantage. This is also why customer feedback play an essential role within Fast-Moving Consumer Goods (FMCG) companies.

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71

of consumers check reviews before purchase

64

of consumers check mobile reviews while shopping

84

of consumers trust a review as a recommendation

Our AI solution unveils deep and accurate insights from 200+ sources of feedback

1

Data collection

Wonderflow is a leader in the scraping and collection of feedback from public and private sources. Add sources such as ratings and reviews, contact center data, free-text NPS results, and many more.
2

Cleaning and transformation

After unifying all the feedback from different channels into one standard, Wonderflow cleans and anonymizes the feedback to ensure the highest standard for analysis and compliance.
3

Data analysis

Wonderflow automatically reads and interprets texts and sentiment through Natural Language Processing (NLP). This process is automated and ensures excellent accuracy and granularity.
4

Reporting

The insights are published in your user-friendly dashboard. Onboard unlimited users to allow the insights to be embedded throughout your departments.
Wonderflow's analysis flow

How customer-centric are you?

In less than one minute, we can tell you how the right customer feedback analysis can make you more successful. Don’t hesitate – try the Customer Experience Calculator and get your score.

We offer complete customer feedback analysis in one place

  • Data collection
  • Structuring dataset
  • Configure linguistics
  • Analyze the data
  • 24/7 dashboard
  • Custom reporting
  • Unlimited user-accounts
  • Training & E-learning
  • Export options
  • Support & Consultancy
Read our success stories

Get in touch

Want to know how you can become customer-centric just like our other clients? Get in touch right now and we’ll get back to you.

Brands who have choosen wonderflow