Ratings and reviews drive sales in consumer electronics

For consumer electronics, sales are driven by what other people say. Consumers rely more than ever before on other people’s experience with a product. This is why customer feedback management for reviews and ratings plays an essential role for all companies operating in the consumer electronics market.

71%

of consumers check reviews before purchase

64%

of consumers check mobile reviews while shopping

84%

of consumers trust a review as a recommendation

We turn your customer feedback into actions

What do you do with the hundreds or thousands of ratings and reviews you receive? How do you collect, analyze and use this enormous amount of data? Wonderflow offers a solution that does this for you from top to bottom. We build a solid feedback loop together with you, enabling you to understand and act.

No time to waste – Professionals in this sector struggle with the vast amount of customer feedback they receive, often in several languages and through different channels. Therefore a short but reliable feedback loop is needed.

  1. 1. Collect

    Wonderflow collects and unifies unstructured and structured feedback from 200+ internal and public sources.

  2. 2. Analyze

    A unique analysis process unveils actionable insights to find out what people care about. Powerful AI highlights the most impactful improvements.

  3. 3. Act

    Empower impactful decision-making with actionable insights, available in the most accessible dashboard in the market.

Our process

We offer customer feedback analysis in one go

  • Data collection
  • Structuring dataset
  • Configure linguistics
  • Analyze the data
  • 24/7 dashboard
  • Custom reporting
  • Unlimited user-accounts
  • Training & E-learning
  • Export options
  • Support & Consultancy

Get in touch

Want to know how you can become customer-centric just like our other clients? Get in touch right now and we’ll get back to you.

enterprises who have chosen wonderflow philips uber dhl fastweb