Do you know what Revlon customers care about the most?
Millions of product reviews are written every day. Wonderflow is the simplest AI-based solution to analyze them. So, that's why we even use it to create the Voice of the Customer (VoC) - Hair Care report.
What stands out about hair care products?
Most customers review their purchase, giving out not only feedback but often suggestions. The majority of analytics software misses out on these, but Wonderflow helps you tap into them with absolute ease. You can see several examples in the "VoC: Hair Care" report.
The topic with the most positive feedback is:
- General performance
The topic with the most negative feedback is:
- Functional issues
120.000+ reviews, 90 products, 1 Customer Feedback Report
For the hair care report, we scraped, cleaned, and processed 120.000+ ratings and reviews from Amazon, we covered ~90 products across USA and United Kingdom. We can do even better for customized dashboards, constantly increasing to 200+ currently-supported channels.
Wonderflow public data collection engine collects reviews from hundreds of web channels with 99% accuracy. It readies the data for any analysis, thanks to its 6-level cleaning and deduplication process.
Did you know that a higher rating equals higher revenue?
With Wonderflow's Artificial Intelligence, you can easily find hundreds of different topics mentioned by your customers. Both the prescriptive and predictive engines can then find out what product characteristics are most relevant to increase your star rating. Did you know that with hair care products, design is more important than price?
Wonderflow's Artificial Intelligence has been tailored specifically for the hair care market and delivers the most accurate topic-detection and best solutions on the market.
Customer Experience and Competitor insights as seen by the buyers
Customers don't only talk about you, but also about your competitors, too. Wonderflow can show you not only what they are saying about your products, but you can easily access insights into your competitors' lineups and gain an extra advantage.
The Wonderboard has been recognized as the easiest-to-use CX analytics dashboard and can help you save hundreds of hours in manual search for insights on customer reviews. If you want to see it in action request a demo.
Get the Voice of the Customer Hair Care report
The VoC Hair Care report aims to provide insights into what consumers are looking for when buying hair care products from Amazon. Download this report and learn:
- Key facts and figures on the best-selling hair care brands on Amazon
- Your product's positive features and its areas of improvements
- Strengths and weaknesses of the major market players