WonderWork extracts actionable insights from employee feedback using artificial intelligence, aiming to help companies support new ways of working, as well as monitor and improve employee well-being.
Amsterdam (NL) and Trento (IT), April 23, 2020 – Wonderflow, a leader in artificial intelligence-driven feedback analysis, today announced that it is making recently launched WonderWork, its employee feedback tool, available for free for the rest of 2020 to help companies overcome the global COVID-19 crisis. Companies can leverage the tool to support new ways of working, as well as monitor and improve employee well-being.
“Over the past weeks, we have heard from the managers and employees that they feel isolated during these unprecedented times and ever-changing circumstances,” Riccardo Osti, Wonderflow’s CEO, shared. “The speed of change has increased tenfold, and digital transformation is accelerating as a result of the crisis.”
Wonderflow’s Natural Language Processing (NLP) technology is already used by many organizations to capture and analyze structured and unstructured customer feedback. WonderWork brings together the technology and the experience for employee feedback analysis. Users collect and analyze employee feedback for real-time actionable insights, which can be used to support new ways of working, as well as teams’ well-being.
The free version of WonderWork will feature:
- Availability for any company with more than 50 employees
- Unlimited collection and analysis of unstructured feedback
- Real-time access to actionable insights
- GDPR and ISO27001 privacy compliance
Osti continues: “With the launch of WonderWork, we are able to help companies to stay connected with their employees, as well as assess their well-being and specific needs, especially in these times of crisis. Whether you’re a smaller business or part of a team inside a large organization, you can request free access to WonderWork.”
Mike Ruini, Head of Product at Wonderflow, emphasizes the importance of accessibility: “The concept is centered around ease of use. It will take just minutes to launch the first employee feedback request, which consists only of one open-ended question that will help you understand the satisfaction of your employees as they deal with changes. It helps your company build a continuous feedback loop with your employees.”
Learn more about WonderWork and request access via www.wonderwork.it
Wonderflow empowers companies to turn consumer and employee feedback into actionable insights. Wonderflow’s AI platform automates the collection and analysis of vast amounts of unstructured and structured feedback. Integrating internal and public sources, it unveils incredibly accurate insights in the most user-friendly dashboard of the industry. Customers leverage Wonderflow as the central tool to integrate feedback throughout their company to build better products, provide better customer experience, and gain more market share.
Wonderflow is frequently mentioned by industry research firms such as Forrester, 451 Research, Omdia, and Aragon. In 2019, Wonderflow was one of the prize winners of the European scaleup competition, the EIT Digital Challenge.
Note to editors: Trademarks and registered trademarks referenced herein remain the property of their respective owners. For further information, questions, images or interview opportunities, please contact Thom Erbé at [email protected].
Wonderflow empowers businesses with quick and impactful decision-making because it helps automate and deliver in-depth consumer and competitor insights. All within one place, results are simplified for professionals across any high-UGC organization, and department to access, understand, and share easily. Compared to hiring more analysts, Wonderflow’s AI eliminates the need for human-led setup and analysis, resulting in thousands of structured and unstructured reviews analyzed within a matter of weeks and with up to 50% or more accurate data. The system sources relevant private and public consumer feedback from over 200 channels, including emails, forums, call center logs, chat rooms, social media, and e-commerce. What’s most unique is that its AI is the first ever to help recommend personalized business actions and predict the impact of those actions on key outcomes. Wonderflow is leveraged by high-grade customers like Philips, DHL, Beko, Lavazza, Colgate-Palmolive, GSK, Delonghi, and more.
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