Wonderflow launches new product: CX-Report
Published on — Written by Wonderflow

We are happy to unveil our newest solution to analyze consumer feedback: the Wonderflow CX-Report.
The CX-Report is a compact report that delivers you key consumer insights about a product/service of your choice.
Easily! You just have to tell us the following three simple things:
- What product/service you are interested in
- Which market do you want to analyze
- Your preferred sources (e.g., Amazon)
We will find and analyze the reviews about that product/service and deliver to you a one-page report that highlights:
- Actionable insights
- What customers like and dislike
- What drives customer satisfaction
- Rating and sentiment trends
- What you can do to improve (product & marketing)
The CX-Report’s compact format makes it ideal to share with your and the executive team. VPs and CXOs will love it. Additionally, you will have a 60-minute session with one of our analysts, who will answer any questions you might have about your report. You will also receive all the data in Excel format.
Anyone who wants to better understand their consumers and improve their products and marketing. CX-Report will be loved by people who work in Market Research, Consumer Insights, Product Development, Marketing, Product and Brand Management, Research & Development, etc.

Get yours now!
At Wonderflow, our goal is to help companies become more successful, based on a consumer-centric approach. In the last three years we have helped some of the world’s best brands to understand what their customers say in product reviews, emails and call center conversations.
Our customers, companies like Philips, Nestlé, KLM, TomTom, Beiersdorf and HTC, have been using our Wonderboard to extract actionable insights from consumer feedback.
Forget lengthy market research reports that you have to study. Get concise and actionable insights that you can immediately use to improve your business.
About Wonderflow
Wonderflow empowers businesses with quick and impactful decision-making because it helps automate and deliver in-depth consumer and competitor insights. All within one place, results are simplified for professionals across any high-UGC organization, and department to access, understand, and share easily. Compared to hiring more analysts, Wonderflow’s AI eliminates the need for human-led setup and analysis, resulting in thousands of structured and unstructured reviews analyzed within a matter of weeks and with up to 50% or more accurate data. The system sources relevant private and public consumer feedback from over 200 channels, including emails, forums, call center logs, chat rooms, social media, and e-commerce. What’s most unique is that its AI is the first ever to help recommend personalized business actions and predict the impact of those actions on key outcomes. Wonderflow is leveraged by high-grade customers like Philips, DHL, Beko, Lavazza, Colgate-Palmolive, GSK, Delonghi, and more.
Other articles you might like:

Consumer Electronics · May 17, 2023
Phone or “Camera”? Key Insights of Smartphone Reviews Analysis
Once upon a time, phones were primarily used for making phone calls. But then smartphones arrived and changed everything. Phone calls became just one of the many things you could do with a smartphone, probably not even the most important one. Smartphones now allow us to do various activities, such as navigating, taking pictures, messaging, and checking social media. Our smartphones are filled with apps, and how we use them varies from person to person….

E-commerce · Mar 30, 2023
Can Cultural Norms Influence eCommerce Reviews? A VoC Analysis of 14 Countries
Every country has its own set of rules or expectations, which we call cultural norms. They are behaviors and thoughts based on shared beliefs within a particular culture or group. Norms are usually unspoken and create social standards for what behaviors are acceptable and unacceptable in human interactions. In a way, norms govern our individual lives. On the other hand, stereotypes are fixed, over-generalized beliefs, assumptions, or expectations about a particular group or class. In…

Voice of the Customer · Mar 17, 2023
7 Teams That Can Benefit From A Voice of the Customer Software
Voice of the customer (VoC) analytics software is a powerful tool that can benefit any business department, from product development to marketing and sales. In this blog post, we’ll explore just some of the departments that can mainly benefit from using a VoC tool. 7 Departments That Can Benefit From A Voice of the Customer Software Marketing To be successful, marketing teams need to have a good understanding of what their target audience wants and…