Wonderflow launches new product: CX-Report

Published on — Written by Wonderflow

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We are happy to unveil our newest solution to analyze consumer feedback: the Wonderflow CX-Report.

A snapshot of consumer knowledge

The CX-Report is a compact report that delivers you key consumer insights about a product/service of your choice.

How does it work?

Easily! You just have to tell us the following three simple things:

  1. What product/service you are interested in
  2. Which market do you want to analyze
  3. Your preferred sources (e.g., Amazon)
What will you receive?

We will find and analyze the reviews about that product/service and deliver to you a one-page report that highlights:

  • Actionable insights
  • What customers like and dislike
  • What drives customer satisfaction
  • Rating and sentiment trends
  • What you can do to improve (product & marketing)

The CX-Report’s compact format makes it ideal to share with your and the executive team. VPs and CXOs will love it. Additionally, you will have a 60-minute session with one of our analysts, who will answer any questions you might have about your report. You will also receive all the data in Excel format.   

Who would benefit from the Wonderflow CX-Report?

Anyone who wants to better understand their consumers and improve their products and marketing. CX-Report will be loved by people who work in Market Research, Consumer Insights, Product Development, Marketing, Product and Brand Management, Research & Development, etc.

Get yours now!

What inspired Wonderflow to launch the CX-Report?

At Wonderflow, our goal is to help companies become more successful, based on a consumer-centric approach. In the last three years we have helped some of the world’s best brands to understand what their customers say in product reviews, emails and call center conversations.

Our customers, companies like Philips, Nestlé, KLM, TomTom, Beiersdorf and HTC, have been using our Wonderboard to extract actionable insights from consumer feedback.

Forget lengthy market research reports that you have to study. Get concise and actionable insights that you can immediately use to improve your business.

About Wonderflow

Wonderflow empowers businesses with quick and impactful decision-making because it helps automate and deliver in-depth consumer and competitor insights. All within one place, results are simplified for professionals across any high-UGC organization, and department to access, understand, and share easily. Compared to hiring more analysts, Wonderflow’s AI eliminates the need for human-led setup and analysis, resulting in thousands of structured and unstructured reviews analyzed within a matter of weeks and with up to 50% or more accurate data. The system sources relevant private and public consumer feedback from over 200 channels, including emails, forums, call center logs, chat rooms, social media, and e-commerce. What’s most unique is that its AI is the first ever to help recommend personalized business actions and predict the impact of those actions on key outcomes. Wonderflow is leveraged by high-grade customers like Philips, DHL, Beko, Lavazza, Colgate-Palmolive, GSK, Delonghi, and more.

Start making winning decisions based on customer feedback todayGet a free demo

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