Amsterdam (NL) and New York (USA), April 20, 2020 – Wonderflow today announced that it is adding software industry veteran Kurt Daniel to its advisory board. Kurt is CEO of Ubersmith, a Venture Partner at NextGen Venture Partners, and an independent board member and advisor with experience at several high-performing companies.
The appointment aims to support the continued growth of Wonderflow in the international market and globally. Kurt brings a range of software and SaaS experience, having worked at companies such as MongoDB (a startup now worth $8 billion) and other successful startups and larger companies, including Worklight (acquired by IBM), Parallels and Microsoft.
“It’s a privilege to be part of Wonderflow, an organization that is innovating in the area of customer feedback analysis and prediction to support many of the world’s leading organizations.” Kurt continued: “I look forward to using my expertise to help Wonderflow further shape its offerings and scale its business worldwide.”
“Being able to have people of Kurt’s caliber to support our mission is key,” Riccardo Osti, Wonderflow’s CEO, shared. “The world of customer-centricity is changing rapidly, and having him on board is incredibly exciting knowing Kurt’s strengths in customer experience, product management, marketing and working more broadly with a range of successful technology companies, including some serving customers in well over 100 countries.”
Wonderflow is a leader in feedback analysis powered by artificial intelligence. Wonderflow’s technology collects and analyzes vast amounts of unstructured and structured feedback, empowering companies to turn customer and employee feedback into actionable insights. Many organizations, including Fortune 100 companies, leverage Wonderflow as the central tool to deliver a better customer experience by integrating feedback into product development, customer service, e-commerce, and more.
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Wonderflow empowers businesses with quick and impactful decision-making because it helps automate and deliver in-depth consumer and competitor insights. All within one place, results are simplified for professionals across any high-UGC organization, and department to access, understand, and share easily. Compared to hiring more analysts, Wonderflow’s AI eliminates the need for human-led setup and analysis, resulting in thousands of structured and unstructured reviews analyzed within a matter of weeks and with up to 50% or more accurate data. The system sources relevant private and public consumer feedback from over 200 channels, including emails, forums, call center logs, chat rooms, social media, and e-commerce. What’s most unique is that its AI is the first ever to help recommend personalized business actions and predict the impact of those actions on key outcomes. Wonderflow is leveraged by high-grade customers like Philips, DHL, Beko, Lavazza, Colgate-Palmolive, GSK, Delonghi, and more.
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