Wonderflow as 2021 Engage Awards Finalist, under Best Use of Voice of the Customer

Published on — Written by Wonderflow

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Wonderflow has been selected as a finalist of the 2021 Engage Awards.

September 27th, 2021 | UK Engage Awards– We are proud to announce our selection as a finalist in the Voice of the Customer category of the Engage Awards 2021 – the only customer and employee engagement industry awards in the UK.

Please see the full finalist list.

The Engage Awards, organized by Engage Business Media, encompass all areas of excellence within customer and employee engagement, with the finalists across the Awards categories spanning every single industry sector.

This year’s winners will be announced in a glittering jazz-themed ceremony at the Riverbank Park Plaza Hotel in London and on 2nd December, attended by hundreds of customer and employee engagement professionals.

Learn more about this year’s registration here.

 

About Wonderflow

Wonderflow’s unified VoC Analytics helps B2C companies extract value from consumer feedback like online reviews, support center records, and NPS to support decision-making.

About Engage Awards/Engage Business Media

The Engage Awards showcase organizational excellence and also recognize individuals who have accomplished significant achievements within the customer and employee engagement market.

 

About Wonderflow

Wonderflow empowers businesses with quick and impactful decision-making because it helps automate and deliver in-depth consumer and competitor insights. All within one place, results are simplified for professionals across any high-UGC organization, and department to access, understand, and share easily. Compared to hiring more analysts, Wonderflow’s AI eliminates the need for human-led setup and analysis, resulting in thousands of structured and unstructured reviews analyzed within a matter of weeks and with up to 50% or more accurate data. The system sources relevant private and public consumer feedback from over 200 channels, including emails, forums, call center logs, chat rooms, social media, and e-commerce. What’s most unique is that its AI is the first ever to help recommend personalized business actions and predict the impact of those actions on key outcomes. Wonderflow is leveraged by high-grade customers like Philips, DHL, Beko, Lavazza, Colgate-Palmolive, GSK, Delonghi, and more.

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