Technology

What is Augmented Analytics in less than 3 minutes

Published May 09, 2019·Written by Wonderflow

what is augmented analytics - wonderflow

Technology is here to make our lives easier. NLP, for example, is a tool that allows companies to have thousands of reviews analyzed in a single day. NLG enables machines and humans to communicate seamlessly, simulating human to human conversations. And these are just 2 examples of many different technologies that are starting to be in the day-to-day of marketers, product managers, customer care, and other professionals.

In this video , our CEO Riccardo Osti explain the concept of Augmented Analytics and the usage managers can apply to it in a couple of minutes.

After watching this video, you will understand how Augmented Analytics can help you perform your job, by automatic processes allowing you to focus on the decision making. If you have questions about the content, feel free to contact us at [email protected]

 

 

Definition

Augmented analytics is the use of statistical and linguistic technologies to improve data management performance, from data analysis to data sharing and business intelligence. It is somehow connected to the ability to transform big data into smaller, more usable, datasets.

However, in this case, the main focus of augmented analytics stays in its assistive role, where technology does not replace humans, but supports them, enhancing our interpretation capabilities.

How does it work

Data analytics software with augmented analytics makes use of machine learning and NLP to understand and interact with data as humans would do but on a large scale. The analysis process often starts with data collection from public or private sources. You can think of the web or of a private database.

After data is gathered, it needs to be prepared and analyzed in order to extract insights, that should be then shared with the organization, together with action plans to do something with the learning.

Who does it

All these tasks are usually performed by data scientists, who spend 80% of their time on collection and preparation of data, and just the remain 20% on finding insights. The goal of augmented analytics is to automate the processes of data collection and data preparation in order to save data scientists 80% of the time. However, the real, ultimate goal of augmented analytics is to completely replace the data science teams with AI, taking care of the entire analysis process from data collection to business recommendations to decision makers.

To make it very clear, you could imagine asking the augmented analytics tool to find online reviews about one of your products and tell you what you should improve to sell more of it, having the machine responding to you with a clear textual answer and some compelling charts.

Share this post:

Other articles you might like:

wonderflow image

Marketing · Sep 03, 2021

MarTech: The Rise of Marketing Technology Investments & 7 Key Marketer Tools In 2021

The global MarTech landscape is fast evolving. But what does that really mean? Find out here what is MarTech, including key trends to consider before making new marketing technology investments. Plus, 7 key solutions in 2021 for every ‘marketer stack’ to conquer CX.   The global MarTech landscape is continuously evolving, making decision-making more challenging for marketers. Because of this, modern companies must ensure that they are investing in the right marketing technology solutions that…

wonderflow image

Customer experience · Aug 26, 2021

Stay Connected: How To Be Customer Centric In Telecommunication

  As a telecommunication service provider, you may have been thinking your team has worked hard to satisfy your customers – until one day you see another service cancellation request by another customer. Worse, a low-star rating of your business.  And like many other telecom carriers, you may wonder why this is the case? Aren’t we living in the age of digital transformation where we basically would all die without WiFi? Why are telecoms increasingly…

wonderflow image

Business · Aug 31, 2021

Guest Blog: Advances In AI Will Transform Sentiment Analysis

HIPSTO has developed a premier AI open knowledge discovery platform. As one of our technology partners, their advanced natural language understanding technology works within Wonderflow’s advanced voice of the customer analytics platform to provide users with the most reliable and accurate results. In their guest blog post, HIPSTO helps CX professionals to gain a clearer understanding of what sentiment analysis is, including key challenges in this exciting and emerging research field. Plus, 5 key benefits…