Press

Riccardo Monti, Managing Director at BCG, joins Wonderflow’s advisory board

Published November 24, 2020·Written by Mike Ruini

wonderflow image

Amsterdam, the Netherlands – November 24, 2020 – Wonderflow announces the welcoming of Riccardo Monti, Managing Director & Senior Partner at Boston Consulting Group, to its advisory board.

Riccardo Monti is a core member of the Industrial Goods practice at The Boston Consulting Group and joined BCG in 1990. He has deep expertise in the energy, industrial goods, and automotive sectors, and a wide range of relationships across industries and geographies.

“Wonderflow is clearly making a mark on the industry, supporting household names such as De’Longhi and Philips in their journey to become more customer-centric.” Riccardo Monti continued: “In turn, I have the opportunity to combine over 30 years of industry experience with Wonderflow’s deep understanding of putting the customer front and center.”

Riccardo Monti will provide strategic support to the management of Wonderflow together with advisory board members Jan Bennink and Kurt Daniel.

Riccardo Osti, Wonderflow’s CEO, added: “With Riccardo Monti, we add over thirty years of experience in helping brands navigate throughout continuous improvement. Working with him will help us lead our customers to increase their profitability with Wonderflow.”

About Wonderflow

Wonderflow helps companies understand what consumers think about their products and services, and what improvements will drive the best results.

Wonderflow offers the simplest solution to analyze any type of written feedback from hundreds of private and public channels, such as online reviews or contact center records. Wonderflow’s AI automatically unveils predictive insights in an easy-to-use dashboard, enabling business users to take the most impactful actions to grow the business.

Learn more at www.wonderflow.ai/product-page

Wonderflow is frequently mentioned by leading industry research firms such as Forrester, 451 Research, Omdia, and Aragon. In 2019, Wonderflow was one of the prize winners of the European scale up competition, EIT Digital Challenge.

Learn more at www.wonderflow.ai/analyst-relations.

Note to editors: Trademarks and registered trademarks referenced herein remain the property of their respective owners. For further information, questions, images, or interview opportunities, please contact Wonderflow at [email protected]

Share this post:

Other articles you might like:

wonderflow image

Interview · Sep 09, 2021

Voice of the Customer (VoC) Interview: Jorge Garcia, Founder at Vessel Insights & Strategy

In this edition of our Voice of the Customer (VoC) Interview series, our own Stefano Pecorari, Client Success Director at Wonderflow, welcomes Jorge Garcia, the founder at Vessel Insights & Strategy.   Vessel Insights & Strategy is a network-based insight, strategy, and internal communication agency. Before leading the company, Jorge was the Vice President at Estee Lauder, a renowned global cosmetic brand, for nearly five years. Specifically, he led the North American market, overseeing Consumer…

wonderflow image

Ratings & Reviews · Sep 16, 2021

4 Challenges in Aspect-Based Sentiment Analysis (ABSA) + Examples & Solutions

Wonderflow offers a text mining solution. Authors Anna Feltracco, Elisabetta Pisani, and the rest of our dedicated Linguistic team have shared how they perform Aspect-Based Sentiment Analysis to extract value from consumer feedback. It’s important to understand ABSA’s key challenges for our employees, customers/users, and those in linguistics, customer experience (CX), marketing, etc. They can gain a clearer understanding of this task and possibly draw inspiration from Wonderflow’s example and solutions.    At Wonderflow, we…

wonderflow image

Wonderflow · Sep 08, 2021

Meet Wanda: Why & How Wonderflow’s New Design System Improves Customer Experience

Wanda is Wonderflow’s newly-launched open-source design system built for products and digital experiences. Wanda enables a faster time-to-market, easier cooperation between teams, and facilitates creating consistent experiences across different channels.   Wonderflow is happy to publicly announce our new open-source design system: Wanda. In order, we will cover these main sections: Why we built Wanda The advantages of using Wanda How we use Wanda Our future plans Read on to learn more about the next…