Riccardo Monti, Managing Director at BCG, joins Wonderflow’s advisory board
Published on — Written by Mike Ruini
Amsterdam, the Netherlands – November 24, 2020 – Wonderflow announces the welcoming of Riccardo Monti, Managing Director & Senior Partner at Boston Consulting Group, to its advisory board.
Riccardo Monti is a core member of the Industrial Goods practice at The Boston Consulting Group and joined BCG in 1990. He has deep expertise in the energy, industrial goods, and automotive sectors, and a wide range of relationships across industries and geographies.
“Wonderflow is clearly making a mark on the industry, supporting household names such as De’Longhi and Philips in their journey to become more customer-centric.” Riccardo Monti continued: “In turn, I have the opportunity to combine over 30 years of industry experience with Wonderflow’s deep understanding of putting the customer front and center.”
Riccardo Monti will provide strategic support to the management of Wonderflow together with advisory board members Jan Bennink and Kurt Daniel.
Riccardo Osti, Wonderflow’s CEO, added: “With Riccardo Monti, we add over thirty years of experience in helping brands navigate throughout continuous improvement. Working with him will help us lead our customers to increase their profitability with Wonderflow.”
Wonderflow helps companies understand what consumers think about their products and services, and what improvements will drive the best results.
Wonderflow offers the simplest solution to analyze any type of written feedback from hundreds of private and public channels, such as online reviews or contact center records. Wonderflow’s AI automatically unveils predictive insights in an easy-to-use dashboard, enabling business users to take the most impactful actions to grow the business.
Learn more at www.wonderflow.ai/product-page
Wonderflow is frequently mentioned by leading industry research firms such as Forrester, 451 Research, Omdia, and Aragon. In 2019, Wonderflow was one of the prize winners of the European scale up competition, EIT Digital Challenge.
Learn more at www.wonderflow.ai/analyst-relations.
Note to editors: Trademarks and registered trademarks referenced herein remain the property of their respective owners. For further information, questions, images, or interview opportunities, please contact Wonderflow at [email protected]
Wonderflow empowers businesses with quick and impactful decision-making because it helps automate and deliver in-depth consumer and competitor insights. All within one place, results are simplified for professionals across any high-UGC organization, and department to access, understand, and share easily. Compared to hiring more analysts, Wonderflow’s AI eliminates the need for human-led setup and analysis, resulting in thousands of structured and unstructured reviews analyzed within a matter of weeks and with up to 50% or more accurate data. The system sources relevant private and public consumer feedback from over 200 channels, including emails, forums, call center logs, chat rooms, social media, and e-commerce. What’s most unique is that its AI is the first ever to help recommend personalized business actions and predict the impact of those actions on key outcomes. Wonderflow is leveraged by high-grade customers like Philips, DHL, Beko, Lavazza, Colgate-Palmolive, GSK, Delonghi, and more.
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