You’ve probably heard the term sentiment analysis before but never really took much notice of how important it can be for your company.
Wonderflow offers many tools that help brands discover the “why” behind customer feedback (ex. Why do customer dislike X feature?).
This is because the language people are using can be mined to discover their true emotions and the intent in their sentences. With this information, you can gain a real understanding of why customers are saying these things, automatically.
Feel free to reach out ([email protected]) if you want to know more and I look forward to working with you in the future.
Wonderflow empowers businesses with quick and impactful decision-making because it helps automate and deliver in-depth consumer and competitor insights. All within one place, results are simplified for professionals across any high-UGC organization, and department to access, understand, and share easily. Compared to hiring more analysts, Wonderflow’s AI eliminates the need for human-led setup and analysis, resulting in thousands of structured and unstructured reviews analyzed within a matter of weeks and with up to 50% or more accurate data. The system sources relevant private and public consumer feedback from over 200 channels, including emails, forums, call center logs, chat rooms, social media, and e-commerce. What’s most unique is that its AI is the first ever to help recommend personalized business actions and predict the impact of those actions on key outcomes. Wonderflow is leveraged by high-grade customers like Philips, DHL, Beko, Lavazza, Colgate-Palmolive, GSK, Delonghi, and more.
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