Employee Spotlight: Claudia Mengasini, Sr. Project Manager & Netflix Fan

Published on — Written by Wonderflow

Wonderflow Image

Part of our recent achievements and growth has been mainly due to the people. So, we’re excited to feature another hard-working member in our Employee Spotlight of the month.

We played 11 questions with long-time team member Claudia Mengasini, our Senior Project Manager of the Project Management (PM) team, and for nearly six years! She started in 2015 as Head of Analysis, which is similar to her current role.

Moreover, born and raised in Rome, Claudia moved to Milan when 25. She studied foreign languages in high school and statistics at Università di Roma, La Sapienza. Mathematics and languages have always been her passion growing up.

Additionally, her main hobby is craft-making, like quilling or creating tiny objects with resin. She also enjoys the outdoors, like camping, which influenced her to be part of the girl scouts for 20 years.

Read on to know more about our colleague who has practically been with us since day one!


Claudia in the arctic circle with the midnight sun

1. What motivates you to wake up and go to work?

I like my job! In general, I love working and seeing progress every day to reach the final goal. I’m also lucky to be part of a stimulating company that breaks from the routine and a nice team that is always willing to help anybody with a smile.

2. Please describe your role within our company and how it impacts our customers?

I’m a Project Manager. I’m responsible for planning, organizing, and completing specific projects while ensuring these projects are on time, on budget, and within scope. I’m directly in contact with some of our clients, especially regarding the data preparation phases.

I’m also responsible for the new requests that come from our clients. My task is to evaluate them with the rest of the team and ensure they’re satisfied.

3. How would your family or friends describe you in three words? 

Precise, creative, and caring.

4. What would you do (career-wise) if you were not in this current job? 

Right now, I cannot imagine my career without Wonderflow. If I have to, I think that I would choose another job where I can add my skills, prove who I am, and where I can learn/improve.

5) What was your first job?

I started working as a secretary in a training-consulting company in Rome. During that period, I had learned many things about working life (and I had also earned my bachelor’s degree).

I liked that job, but I knew that I needed to change my career. For this reason, I quitted, and luckily I found Wonderflow a few months later.

Claudia and her husband and daughter in Cascata della Ninfa – Civitella Alfedena (AQ)

6) What’s the best advice you’ve ever heard?

“A precise thing is a well-made thing.” 

It is not really advice, but I think about it every time I need to do something. The first time I heard it was about a “tripod lashing” during a scout camp. My scoutmaster then said this advice and I found it true. From that moment, I have applied it to anything and everything I do.

7) What’s your favorite TV show?

Sitcoms!!! My husband makes fun of the fact that, in his opinion, I have seen all the sitcoms available on Netflix.

8) If you could go back to any moment in time, when would it be?

To high school! It was a weird period of my life, but one of the best ones, even if I didn’t know.

And, of course, to my wedding and the day when my daughter was born.

9) You’ve been with us since our early days. How do you think we’ve transformed as a team, and what are you excited about next?

I saw Wonderflow grow day by day. If I look back on my first days here, everything was different: the Wonderboard, the people, the technology… the common thing that I can see is the enthusiasm and desire to grow more, fix more challenging objectives, and reach them.

Talking about people, when I started we were six people in total, now we are a lot more. 🙂

10) If you could give your past self advice, what would it be?

Be yourself always, and do not be shy. Don’t be scared to say what you think, for it could be interesting for someone else.

Bonus: What’s your favorite GIF that you probably share often among friends and co-workers?  


Want to know more about Wonderflow? Check out our About page! Interested in joining our team? From offices in Amsterdam, Milan, and Trento, plus more soon, check our Careers page or email [email protected] for questions. 


About Wonderflow

Wonderflow empowers businesses with quick and impactful decision-making because it helps automate and deliver in-depth consumer and competitor insights. All within one place, results are simplified for professionals across any high-UGC organization, and department to access, understand, and share easily. Compared to hiring more analysts, Wonderflow’s AI eliminates the need for human-led setup and analysis, resulting in thousands of structured and unstructured reviews analyzed within a matter of weeks and with up to 50% or more accurate data. The system sources relevant private and public consumer feedback from over 200 channels, including emails, forums, call center logs, chat rooms, social media, and e-commerce. What’s most unique is that its AI is the first ever to help recommend personalized business actions and predict the impact of those actions on key outcomes. Wonderflow is leveraged by high-grade customers like Philips, DHL, Beko, Lavazza, Colgate-Palmolive, GSK, Delonghi, and more.

Start making winning decisions based on customer feedback todayGet a free demo

2023 CX trend

Customer experience · Jan 31, 2023

Top 8 CX Trends in 2023 (And No Shock VoC Analytics Still Tops)

In a period of inflation, rising energy costs, staffing shortages, and more, many businesses are at a crossroads in 2023 as they try to juggle economic uncertainties while focusing on delivering an exceptional customer experience (CX). Therefore, it’s never been more crucial for companies to adapt and deeply listen to the customers’ needs and wants. And how you precisely do that can be answered in our eight top CX trends in  2023! Let’s take a…

wonderflow image

Retail · Jan 04, 2023

What Do Retail Reviews Reveal On Customers’ Price Perception?

Wonderflow’s Business Intelligence is dedicated to bringing you valuable consumer insights based on the actual voice of the customer. In this analysis, we dig deeper into the effects of inflation, particularly customers’ price perception across major Italian supermarkets. Moving forward into 2023, as price concerns continue to rise, retail managers may use our insights to become more aware when creating a better customer experience.    A recent article published by Kantar, the world’s leading data,…

wonderflow image

E-commerce · Dec 23, 2022

7 Top Retail Trends Predicted for the 2022 Holiday Season

2022 may have rushed past, but it isn’t quite over yet. With the holiday season fast approaching, retailers are steeling themselves for the craziest months of the year. Knowing what retail trends to expect from the 2022 holiday season can help brands and retailers to prepare and carve a strong position in the market in what’s undoubtedly been a volatile economic year.  Overview of 2021 Holiday & 2022 Cyber Weekend  First, let’s take a look…