The first step is to look at employee feedback as an essential component of the company’s strategy. Use an enterprise-grade software to collect and analyze employee feedback. If you plan to perform all these tasks internally, you will dramatically increase the chances of failing. The technology mix that you need is complex, and it’s not worth it for a brand to invest in building it.
Understanding where you are today, in terms of employee satisfaction, is key to getting the ongoing feedback process running. After determining where you are today, in terms of satisfaction and engagement, you should set your mid and long term goals. These goals should be connected to an employee development roadmap, as well as to the business roadmap of your company. Creating milestones where employee engagement and business performance are connected to each other is the key to create a data-driven mentality in your company, and grow.
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Build a continuous and secure feedback loop with your employees.Instantly understand employees and design the right improvementsPrioritize actions based on their potential impact on employee satisfactionImmediately spot serious infractions and protect the workplaceAggregate and analyze several feedback sources (i.e. NPS, surveys, interviews, Indeed, Glassdoor) into a single dashboard
Wonderflow empowers businesses with quick and impactful decision-making because it helps automate and deliver in-depth consumer and competitor insights. All within one place, results are simplified for professionals across any high-UGC organization, and department to access, understand, and share easily. Compared to hiring more analysts, Wonderflow’s AI eliminates the need for human-led setup and analysis, resulting in thousands of structured and unstructured reviews analyzed within a matter of weeks and with up to 50% or more accurate data. The system sources relevant private and public consumer feedback from over 200 channels, including emails, forums, call center logs, chat rooms, social media, and e-commerce. What’s most unique is that its AI is the first ever to help recommend personalized business actions and predict the impact of those actions on key outcomes. Wonderflow is leveraged by high-grade customers like Philips, DHL, Beko, Lavazza, Colgate-Palmolive, GSK, Delonghi, and more.
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