Business · Mar 18, 2020

How to prioritize product development

For most product managers, the process of new ideas and directions for product development is a relatively straightforward one. It gets more complicated when it comes to the real-world problem of deciding what to do next. There’s never enough resources or time to do all the new product development (NPD) ideas required, so…

Business · Mar 16, 2020

Video: Working with Scaleups – How to structure the team to dramatically increase engagement

To grow their profitability, companies need a great product, a great relationship with key stakeholders and a vast adoption. This blog describes the structure organizations need to facilitate the adoption of a new and innovative product. If you operate in a smaller organization, or if the product is designed to be used by…

Business · Mar 10, 2020

The importance of customer feedback for eCommerce platforms

Amazon wants to improve its customers’ experience by presenting them only with high-quality products. How are eCommerce platform planning on assessing products’ quality? Customer feedback. This means that if brands do not analyze online reviews and optimize their products accordingly, they will soon be excluded from one of the largest eCommerce platforms.The company…

Business · Mar 09, 2020

Video: Working with Scaleups – Why enterprises can hardly innovate without external help

Today the majority of changes and improvements that happen to large companies are related to the adoption of new technologies. Sometimes these technologies are developed by external providers, which are specialised in their own domain. By working with a specialised vendor, the company saves a lot of time that would be normally spent…

Business · Mar 02, 2020

Video: What is the biggest limit of data science teams in an enterprise?

If we think about innovation today, the first thing that comes to our mind is probably related to information technology, complex software, and hardware. If we think about the word “innovation” inside a company, we are therefore pushed to think about the IT department, and we sometimes believe that all the new good…

Business · Feb 26, 2020

Video: Working with Scaleups – Why Scaleups can innovate faster than enterprises

It’s a common misconception to think that large companies can build everything with their own resources, just because of their size and funds. Some startups and scaleups achieve incredible results with very small teams, in a short period of time. Why? There are many reasons, but probably the most important ones are the…

Business · Feb 25, 2020

Video: Working with Scaleups – How to identify the right pilot project for your company

Enterprises must work with smaller and more innovative companies. This might be the only way for them to innovate, and stay competitive.If you enjoy this type of videos, subscribe to Riccardo Osti’s channel in YouTubeGenerally, it is quite easy for a startup and an enterprise to start a collaboration. This is mostly…

Business · Feb 19, 2020

An Interview with Nelly Bonfiglio

How did they do it? This series aims to inspire and aid true customer-centricity, and highlight the implemenation and integration of customer experience and the voice of the customer in different sectors and industries.In the third installment of Wonderflow’s…

Business · Jan 06, 2020

An Interview with Luigi Matrone

How did they do it? This series aims to inspire and aid true customer-centricity, and highlight the implemenation and integration of customer experience and the voice of the customer in different sectors and industries.In the second instalment of our…

Business · Dec 31, 2019

Video: Why it’s hard to get many customer reviews

Reviews represent the number one factor that influences the purchase decisions of future customers. 90% of customers say that reviews have played a crucial role in their decision-making.If you enjoy this type of videos, subscribe to Riccardo Osti’s channel in YouTubeAt the same time, reviews are the most useful source of insights…