Business · Apr 27, 2021
Customer experience A.I. is changing the way we understand customers. Learn how emotional customer intelligence is changing digital marketing.
Business · Apr 22, 2021
Wonderflow interviews the new Board of Director member, Jan Bennink. He has valuable experiences in FMCG and CPG, including Royal Numico Holdings NV.
Customer experience · Apr 21, 2021
The long-awaited developments over Predictive Analytics are gradually seeping into the future of customer experience. Let's discover why.
Business · Apr 15, 2021
In this edition of the Voice of the Customer, we welcome Christian Niederauer, Director of Strategic Insights & Consumer Affairs at Colgate-Palmolive
Business · Apr 14, 2021
Technology is changing the way we do market research. Focus groups are about to fade away, paving the way for sentiment analysis.
Customer experience · Apr 07, 2021
The prestigious Forrester Report mentions Wonderflow as one of the best tools to catch the voice of the customer and measure customer satisfaction.
Business · Mar 31, 2021
Using client reviews and feedback, we’ve compiled a definitive ranking of the best electric toothbrushes on the market. Check out the Oral Care VoC report
Business · Mar 25, 2021
New customers will do research before purchasing. What will they find? Find out how consumer reviews analysis can help build your brand and increase sales.
Market Research · Mar 17, 2021
Discover the last year trends and methods in processing the voice of the customer and analysing the customer sentiment through reviews analysis.
Whitepaper · Mar 02, 2021
Customer-centricity is much more than providing good customer service. Here, we highlight the three pillars necessary to become a customer-centric company.