Technology · May 20, 2019
What is Machine Learning in 2 minutes
Machine learning algorithms use historical datasets ir order to make predictions and decisions without being programmed for them.
Business · May 16, 2019
Do Customers review and recommend your products?
Run a quick exercise that can have a great impact on the effectiveness of your marketing strategy. Figure out if consumers review & recommend your products.
Business · May 13, 2019
React on Reviews – Quick wins with customer feedback
How a simple exercise will provide you important insights on how to react on reviews that can directly affect your business performance.
Technology · May 09, 2019
What is Augmented Analytics in less than 3 minutes
Augmented analytics is the use of statistical and linguistic technologies to improve data management performance, from data analysis to data sharing and BI.
Business · May 02, 2019
The most important sources of customer feedback – part 2
We continue explaining some other important sources of customer feedback for this year (2019). These are Facebook and YouTube.
Business · Apr 29, 2019
The most important sources of customer feedback (PART 1)
Read about which are the most important sources of customer feedback in 2019. In this first part, we will discuss Reviews and Customer Service data.
Technology · Apr 25, 2019
What is NLG (Natural Language Generation) in 3 minutes
The goal of Natural language generation is to use AI to produce written or spoken narrative from a dataset, allowing humans and machines to communicate.
Business · Apr 11, 2019
Why Customer Feedback is essential for Logistics Industry
Within Logistics sector, consumers have plenty of touchpoints with the company, and every single feedback counts in order to be more consumer-centric.
Business · Apr 08, 2019
ROI of Customer Feedback for Logistics
Learn about how to calculate the ROI of Customer Feedback in all touchpoints involved in a Logistics business.
Business · Apr 04, 2019
ROI of Customer Feedback for Consumer Electronics
In this video, we will tell you how consumer electronics companies can benefit from customer feedback, and how to calculate the ROI of these activities.