Wonderflow Blog
Business · Mar 18, 2019
5 reasons why reviews are essential for e-commerce
Reviews are not only extremely valuable for the products, but for the online stores themselves for several reasons. Read the article to learn them all.
Business · Mar 18, 2019
Come raccogliere ed analizzare il feedback dei dipendenti per migliorare la loro soddisfazione
I dipendenti hanno bisogno di un lavoro che li renda felici. In questo blog presentiamo i migliori modi per raccogliere il feedback dei dipendenti.
Business · Mar 14, 2019
Why traditional market research alone is not enough
Even though technology has made huge improvements, companies still rely on outdated Market Research methods to gather feedback.
E-commerce · Mar 11, 2019
Why using a Chatbot can be extremely risky
While a chatbot is very useful in some cases, it might be really risky in others. Instead of delivering a good experience, it might frustrate customers.
Business · Mar 07, 2019
3 things each product marketer should know
Learn which are the three essential things that each product marketer should know to have enough evidence and make the right decisions.
Market Research · Mar 06, 2019
What are Predictive Analytics & How Can They Provide a Competitive Advantage?
Learn what predictive analytics are, how they're used, how they differ from other analytics, and discover the tools you can use to get started.
Interview · Mar 04, 2019
Text analysis: how to train a computer to do it
How deep a machine can go in extracting meaning from text sentences and perform text analysis, and how avoid biases, providing really accurate results.
Business · Mar 04, 2019
How to improve CX with Customer Feedback Management
In this article, we’ll cover exactly what customer feedback management is, how it can be applied to your business, and the tools you can use to get started.
Market Research · Mar 01, 2019
Why you should analyse the NPS data
Every once in a while, companies receive tons of NPS data, but the difficulty to analyse it all makes them to not make the best use of it.
Business · Feb 22, 2019
Manage Customer Feedback Correctly
Many companies claim being customer-centric. However, just a few are really able achieve it. The solution? Manage your customer feedback correctly.