Wonderflow Blog

5 reasons why reviews are essential for ecommerce - wonderflow

Business · Mar 18, 2019

5 reasons why reviews are essential for e-commerce

Reviews are not only extremely valuable for the products, but for the online stores themselves for several reasons. Read the article to learn them all.

Business · Mar 18, 2019

Come raccogliere ed analizzare il feedback dei dipendenti per migliorare la loro soddisfazione

I dipendenti hanno bisogno di un lavoro che li renda felici. In questo blog presentiamo i migliori modi per raccogliere il feedback dei dipendenti.

why market research is not enough - wonderflow

Business · Mar 14, 2019

Why traditional market research alone is not enough

Even though technology has made huge improvements, companies still rely on outdated Market Research methods to gather feedback.

why using chatbot can be risky - wonderflow

E-commerce · Mar 11, 2019

Why using a Chatbot can be extremely risky

While a chatbot is very useful in some cases, it might be really risky in others. Instead of delivering a good experience, it might frustrate customers.

3 things all product marketer should know - wonderflow

Business · Mar 07, 2019

3 things each product marketer should know

Learn which are the three essential things that each product marketer should know to have enough evidence and make the right decisions.

Predictive Analytics

Market Research · Mar 06, 2019

What are Predictive Analytics & How Can They Provide a Competitive Advantage?

Learn what predictive analytics are, how they're used, how they differ from other analytics, and discover the tools you can use to get started.

how to train a computer to do text analysis - wonderflow

Interview · Mar 04, 2019

Text analysis: how to train a computer to do it

How deep a machine can go in extracting meaning from text sentences and perform text analysis, and how avoid biases, providing really accurate results.

Customer Feedback Management

Business · Mar 04, 2019

How to improve CX with Customer Feedback Management

In this article, we’ll cover exactly what customer feedback management is, how it can be applied to your business, and the tools you can use to get started.

why you should analyze your NPS data - wonderflow

Market Research · Mar 01, 2019

Why you should analyse the NPS data

Every once in a while, companies receive tons of NPS data, but the difficulty to analyse it all makes them to not make the best use of it.

manage customer feedback correctly - wonderflow

Business · Feb 22, 2019

Manage Customer Feedback Correctly

Many companies claim being customer-centric. However, just a few are really able achieve it. The solution? Manage your customer feedback correctly.