Business · Apr 29, 2019
The most important sources of customer feedback (PART 1)
Read about which are the most important sources of customer feedback in 2019. In this first part, we will discuss Reviews and Customer Service data.
Technology · Apr 25, 2019
What is NLG (Natural Language Generation) in 3 minutes
The goal of Natural language generation is to use AI to produce written or spoken narrative from a dataset, allowing humans and machines to communicate.
Business · Apr 11, 2019
Why Customer Feedback is essential for Logistics Industry
Within Logistics sector, consumers have plenty of touchpoints with the company, and every single feedback counts in order to be more consumer-centric.
Business · Apr 08, 2019
ROI of Customer Feedback for Logistics
Learn about how to calculate the ROI of Customer Feedback in all touchpoints involved in a Logistics business.
Business · Apr 04, 2019
ROI of Customer Feedback for Consumer Electronics
In this video, we will tell you how consumer electronics companies can benefit from customer feedback, and how to calculate the ROI of these activities.
Technology · Apr 01, 2019
What is small data (in just 4 minutes)
We know that “Big” data is something too big to be analyzed by humans. So, what is small data? Read the article to find it out.
Business · Mar 28, 2019
Why you should stop building in house solutions
What sounded like the best alternative, might end up being a nightmare. If you believein house solutions save you time and money, you might be wrong.
Technology · Mar 25, 2019
What is big data and how to analyze it
Big data is a trendy topic, but do you know what it really means, and why it became so important? Read about its meaning, and how companies are using it.
Business · Mar 21, 2019
Who will benefit from consumer feedback analysis
Consumer Feedback Analysis can play an important role in a company, allowing different departments to get valuable insights.
Business · Mar 18, 2019
How to Collect and Analyze Employee Feedback to Increase Satisfaction
Learn about the basics of employee satisfaction and how you can effectively collect, analyze, and implement employee feedback to improve satisfaction.