Wonderflow Blog
Press · Jul 05, 2019
Wonderflow ‘On the Radar’ with Ovum due to advanced AI and NLP techniques
The research firm from the UK recognizes Wonderflow because of its advanced Artificial Intelligence (AI) and Natural Language Processing (NLP) techniques.
Business · Jul 03, 2019
How Consumer Insights Teams Can Leverage Text Mining Techniques
Want to learn more about text mining, and explore the possibilities of using text mining to better equip your consume insight teams? Read on for more.
Market Research · Jun 26, 2019
How To Measure Customer Satisfaction
These days, customer satisfaction is a must-have. Here's how to measure customer satisfaction levels, and improve upon your customer service!
Technology · Jun 24, 2019
What are the pros and cons of human text analysis – Part 2
There are many 3 main cons against human text analysis: our consistency when analysing texts, our difficulty to memorize topics, and our speed.
Technology · Jun 20, 2019
What are the pros and cons of human analysis?
How good are humans in text analysis compared to computers? Are humans better than Natural Language processing? All you need to know about text analysis.
Technology · Jun 19, 2019
Why machine learning does not work
Why Machine Learning, which, don’t get us wrong, has a huge potential for several applications, does not really work well with text analysis.
Technology · Jun 19, 2019
What is Content Analysis (Document Analysis)?
Amongst all the tech-related terms, some of them are less popular than others. A good example is Content Analysis, or Document Analysis.
Business · Jun 19, 2019
Why NPS (Net Promoter Score) does not work
Among metrics that companies use to measure performance, one that has got much attention in the last ten years is for sure the NPS, or net promoter score.
Business · Jun 19, 2019
The metrics for customer-centric management
Customer-centric companies build their success on relationship expertise. Managers main goal should be a mix of metrics in line with customer goals.
Case studies · Jun 19, 2019
How do you create customer profiles starting from feedback
Marketers learned that they needed to create a profile and then go to the market. Today, customer feedback gives the possibility to change this process.