Wonderflow Blog

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Press · Apr 29, 2020

Lavazza boosts customer experience with customer feedback analysis solution from Wonderflow

Lavazza and customer feedback analysis solution provider Wonderflow renew their partnership to enhance Lavazza’s focus on customer-centricity.

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Press · Apr 22, 2020

Wonderflow supporta le aziende dando accesso gratuito a WonderWork, per l’analisi dell’employee feedback

Wonderflow offre il suo strumento di analisi di employee feedback gratuitamente durante il 2020 per aiutare le aziende ad affrontare la crisi globale.

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Press · Apr 22, 2020

Wonderflow supports companies with free employee feedback analysis tool WonderWork

Wonderflow is making its employee feedback tool available for free for the rest of 2020 to help companies overcome the global crisis.

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Business · Apr 22, 2020

Video: Why you need to invest as much as possible in digital today?

The greatest changes happen in reaction to a catastrophic event. In this video, Riccardo discusses the importance of investing in digital research.

Wonderflow announces the appointment of Kurt Daniel to its advisory board

Press · Apr 20, 2020

Wonderflow announces appointment of Kurt Daniel to its advisory board

Software industry veteran Kurt Daniel to support the continued growth of Wonderflow in the international market and globally as advisory board member

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Business · Apr 09, 2020

The importance of VoC analytics

Most enterprises have realised it's impossible to do business without listening to the customer. In this blog, we discuss the importance of VoC analytics.

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Business · Apr 09, 2020

Video: The best ways to collect customer feedback from digital sources

In today’s always-connected world, companies need to adapt to digitalization. These are the best ways to collect customer feedback from digital sources.

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Business · Apr 02, 2020

Video: Why do you need to reduce the number of questions in surveys to ONE?

Sending long surveys is an outdated data collection method. In this video, we will discuss the problems that arise when sending long questionnaires.

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Business · Mar 26, 2020

Video: How to grow your business online during the Coronavirus crisis

Online reviews have become even more crucial than before. This video aims to explain what your company needs to capture when analyzing customer reviews.

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Business · Mar 24, 2020

The role of AI in CX in 2020

2020 could be the year AI takes the world by storm. In this blog, we'll discuss the possibilities of AI technology in Customer Experience.