Wonderflow Blog

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Business · Oct 15, 2020

Redefining What it Means to Understand Customer Experience

Wonderflow and Microsoft collaborate to redefine what it means to understand customer experience by integrating Wonderflow into Dynamics 365 Customer Voice.

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Press · Sep 25, 2020

Wonderflow Recognized as a Market Challenger by Global Research Firm

Research firm Omdia names Wonderflow Market Challenger in the Market Radar report for AI-enabled Experience Management Platforms.

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Press · Sep 24, 2020

Wonderflow and Microsoft announce integration for Microsoft Dynamics 365 Customer Voice

Wonderflow & Microsoft Announce Partnership. The partnership enables Microsoft users to integrate analytics from public product reviews on e-commerce platforms, into their Customer Voice dashboard.

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Press · Aug 01, 2020

Research Firms Highlight the Rapid Development in Customer Experience Management and Analytics

Amsterdam, 24 September 2020 – Wonderflow highlights its many interactions with industry analysts. Over the course of the past two years, the analyst community, Wonderflow leadership team, and Wonderflow’s clients have been actively engaging. Briefings and conversations with large firms such as Forrester, IDC, 451 Research, and Omdia, as well as niche experts such as Aragon Research and Sanchit Vir Gogia’s Greyhound Research, create tremendous opportunities to discuss and collaborate. The input from Wonderflow and our…

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Business · Jul 06, 2020

5 ways in which customer feedback helps organizations create more effective marketing campaigns

Customer feedback is crucial in managing customer satisfaction and loyalty, improving products, and in many more areas of your business, including marketing strategies

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Business · Jun 23, 2020

How to avoid data waste

VoC analytics programs are designed to drive your company's success. However, a lot of the time, they are inefficient because they produce data waste.

Wonderflow invites Kurt Daniel, CEO of Ubersmith

Business · Jun 09, 2020

Putting your customers front and center – An interview with Kurt Daniel

For this WonderTalk, Kurt Daniel shares his views and experience on building communities and embedding input from your users into your company.

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Press · May 28, 2020

Wonderflow announces appointment of Jan Bennink to its advisory board

Wonderflow is excited to announce the addition of Jan Bennink, an experienced executive, and board member, to its advisory board.

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Business · May 25, 2020

Customer feedback as competitor analysis

In this blog, we'll look at using customer feedback for competitor analysis and see how it can link to your overall strategy.

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Business · May 11, 2020

Putting your customers front and center – An interview with Matteo Penzo

For this WonderTalk, Matteo Penzo shares his vision and experience in developing leading product strategy with Wonderflow’s Thom Erbé.