Business · Sep 16, 2019

Video: How To Move From A Product-Centric to A Customer-Centric Organisation

Your organization needs to shift from being product-centric to customer-centric. In this guide, we teach you to adopt a customer-centric mindset.

Business · Sep 12, 2019

How Augmented Analytics Tools Will Change The Way We Work

Augmented analytics has been billed as “next wave of disruption in the data and analytics market”. Read on to learn more about how it works.

Business · Sep 11, 2019

An Interview with Fabio Costa

Fabio Costa is an expert in the field of strategy and business development. In this interview, we talk about how customer feedback can benefit companies.

Business · Aug 27, 2019

Video: Analyze Customer Feedback With NLP to Get Actionable Insights

Leverage AI-driven NLP technology to automate your entire customer feedback analysis process to extract actionable insights

Business · Aug 15, 2019

20 Natural Language Processing Examples For Businesses

Want to learn more about NLP, and its many uses? In this post, we share 20 natural language processing examples across a wide range of industries.

Business · Aug 13, 2019

Video: How to build a Customer Centric culture

Riccardo Osti shares 15 strategies that will help you create a customer-centric culture that will allow you to build brand reputation and more.

Business · Jul 25, 2019

Making The Move From A Product-Centric To A Customer-Centric Organisation

Your organization needs to shift from being product-centric to customer-centric. In this guide, we teach you to adopt a customer-centric mindset.

Technology · Jul 23, 2019

Video: The Power Of Text Mining Techniques for Consumer Insights Teams

Six ways how consumer insight teams can leverage text mining techniques to be more customer-centric, such as learning about their customers' pain points.

Business · Jul 18, 2019

Analyzing Customer Feedback With NLP to Get Actionable Insights

If you’re not analyzing your customer feedback to come up with actionable insights, you’ll want to start doing this, ASAP.

Business · Jul 16, 2019

Talking about Data Science: an interview with Kire Hajba

Watch this Data Science specialist interview to learn some of the best applications of Data Science and how the market is expecting to use it.