Press · Aug 01, 2020
Research Firms Highlight the Rapid Development in Customer Experience Management and Analytics
Amsterdam, 24 September 2020 – Wonderflow highlights its many interactions with industry analysts. Over the course of the past two years, the analyst community, Wonderflow leadership team, and Wonderflow’s clients have been actively engaging. Briefings and conversations with large firms such as Forrester, IDC, 451 Research, and Omdia, as well as niche experts such as Aragon Research and Sanchit Vir Gogia’s Greyhound Research, create tremendous opportunities to discuss and collaborate. The input from Wonderflow and our…
Business · Jul 06, 2020
5 ways in which customer feedback helps organizations create more effective marketing campaigns
Customer feedback is crucial in managing customer satisfaction and loyalty, improving products, and in many more areas of your business, including marketing strategies
Business · Jun 23, 2020
How to avoid data waste
VoC analytics programs are designed to drive your company's success. However, a lot of the time, they are inefficient because they produce data waste.
Business · Jun 09, 2020
Putting your customers front and center – An interview with Kurt Daniel
For this WonderTalk, Kurt Daniel shares his views and experience on building communities and embedding input from your users into your company.
Press · May 28, 2020
Wonderflow announces appointment of Jan Bennink to its advisory board
Wonderflow is excited to announce the addition of Jan Bennink, an experienced executive, and board member, to its advisory board.
Business · May 25, 2020
Customer feedback as competitor analysis
In this blog, we'll look at using customer feedback for competitor analysis and see how it can link to your overall strategy.
Business · May 11, 2020
Putting your customers front and center – An interview with Matteo Penzo
For this WonderTalk, Matteo Penzo shares his vision and experience in developing leading product strategy with Wonderflow’s Thom Erbé.
Business · May 04, 2020
What’s the best way to analyze vast amounts of feedback?
Gathering data has never been easier. Obtaining actionable insights is increasingly challenging. Here, we explain how to analyze vast amounts of feedback.
Business · May 01, 2020
Video: Why HR management needs to change now
The importance that companies give to customers is not given to employees. Here, we share why you need and how you can start listening to your employees.
Business · May 01, 2020
How to prioritize your employees during times of crisis
Employees need to be your company's priority right now. In this blog, we discuss how to prioritize your employees in your organization.