Air Conditioner is the worst performing category
Millions of product reviews are written every day. Wonderflow is the simplest AI-based solution to analyze them. So, that's why we even use it to create the Voice of the Customer (VoC) - Air Comfort report.
What stands out about air comfort products?
Most customers review their purchase, giving out not only feedback but often suggestions. The majority of analytics software misses out on these, but Wonderflow helps you tap into them with absolute ease. You can see several examples in the "VoC: Air Comfort" report.
The most relevant customer satisfaction drivers for Air Conditioners are:
The most relevant customer dissatisfaction drivers for Air Conditioners are:
- Functional Issues
- Value for Money
250.000 ratings and reviews, 180 brands, 1 Customer Insights Report
For the air comfort report, we scraped, cleaned, and processed 250.000 ratings and reviews from Amazon.com and Walmart.com, covering more than 180 brands. We can do even better for customized dashboards, constantly increasing to 200+ currently-supported channels.
Wonderflow public data collection engine collects reviews from hundreds of web channels with 99% accuracy. It readies the data for any analysis, thanks to its 6-level cleaning and deduplication process.
Did you know that a higher rating equals higher revenue?
With Wonderflow's Artificial Intelligence, you can easily find hundreds of different topics mentioned by your customers. Both the prescriptive and predictive engines can then find out what product characteristics are most relevant to increase your star rating. Did you know that Noise is the most discussed negative topic for air comfort devices?
Wonderflow's Artificial Intelligence has been tailored specifically for the air comfort industry and delivers the most accurate topic-detection and best solutions on the market.
Customer Experience and Competitor insights as seen by the buyers
Customers don't only talk about you, but also about your competitors, too. Wonderflow can show you not only what they are saying about your products, but you can easily access insights into your competitors' lineups and gain an extra advantage.
The Wonderboard has been recognized as the easiest-to-use CX analytics dashboard and can help you save hundreds of hours in manual search for insights on customer reviews. If you want to see it in action request a demo.
Get the Voice of the Customer Air Comfort report
The VoC Air Comfort report aims to provide insights into what consumers are looking for when buying air purifiers, humidifiers, and air conditioners. Download this report and learn:
- Key facts and figures on the best-selling air comfort brands on Amazon.com and Walmart.com
- Your product's positive features and its areas of improvements
- Strengths and weaknesses of the major market players